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Barri Rafferty Author

Barri Rafferty is Ketchum’s former CEO and current head of communications at Wells Fargo.

Are Manners Waning in the Workplace?

by Barri Rafferty| April 27, 2018

Do we condone breakups by text, insulting strangers by tweet and even ignoring emails in an ongoing business relationship? I see common courtesy declining, in both our personal and professional lives. Now granted, I grew up in the South where hand-written thank you notes were a must, and when you shook hands with someone you looked them in the eye. But what has taken the place of what I would simply […]

Today’s Leadership Demands: A Conversation with the PRSA

by Barri Rafferty| April 9, 2018

I recently had the pleasure of sharing my perspectives on leadership with Ken Jacobs at the PRSA for a column in its Tactics magazine. Topics ranged from my observations in Davos while at the World Economic Forum, to what it’s like to be the first woman to lead a top-five global communications agency. Above all […]