Posts: Kelsey Fleury

Kelsey Fleury Author

Kelsey is a Digital Coordinator in Ketchum’s New York office. Prior to joining Ketchum, Kelsey interned at MTV as their branded content solutions intern. A pop culture fanatic, she enjoys keeping up with the latest trends on social and in the celebrity world.

Community Management: The Right Way to Engage Consumers

by Kelsey Fleury| April 18, 2017

As a professional who manages communities across an array of brands and industries, I’ve seen my fair share of questionable behavior. I’ve been tasked to cover a wide range of responses—from Twitter trolls taking over your notifications to someone just dropping by to say they love a product—I’ve experienced it all. The biggest lesson learned […]