by Barri Rafferty| June 4, 2020

The recent events remind us that as racism and intolerance continue to plague our world, it is incumbent upon all of us to condemn acts of hatred and violence toward marginalized communities—now. We know this is an incredibly painful time for the black and brown communities, including members of our Ketchum family. In the past […]

by Barri Rafferty and Tera Miller| March 27, 2020

The COVID-19 coronavirus upended daily routine as we know it. Businesses closed their doors to customers. And products we have not used in decades have become pantry staples. The impact of this shifting lifestyle is causing us to regroup and change the way we live. As businesses, we need continuity to stay economically relevant while […]

by Barri Rafferty| March 4, 2020

Communications is changing at an unprecedented pace as attention spans shrink, channels expand, technology evolves, and data has become big. Micro-targeting, visual storytelling, influencer marketing, bots, optimization, algorithms, and AI are all now part of the communications mix. It used to be all about carefully crafted talking points and press releases, or mass-audience marketing campaigns […]

by Barri Rafferty| February 26, 2020

My mom recently underwent laser eye surgery, and I really wanted to be there for her. Once upon a time, I would have had a tough choice: Take the day off and fall behind on work, or arrange for other care, which would have been anxiety-inducing for both of us. But thanks to technology and […]

by Barri Rafferty| January 31, 2020

I returned from my seventh trip to the World Economic Forum’s Annual Meeting in Davos realizing I never even unpacked all my cold-weather gear from my suitcase. This year’s unseasonably warm weather in the Swiss Alps was a fitting reminder that the last decade was the hottest on record around the world, and that climate […]

by Barri Rafferty| January 23, 2020

With the world’s eyes on Davos, it’s a bit ironic that privacy is such a key topic. But with so many tech leaders in attendance—along with the politicians seeking to regulate their companies—it’s a natural place for a discussion about how the data of billions is being used. Privacy “cannot be a luxury good,” said Google CEO Sundar Pichai here yesterday, echoing sentiments expressed by Internet users across the […]