Posts: Michelle Mahony

Michelle Mahony Author

Michelle is a SVP and Director at Ketchum Change’s New York office. As such, she works with some of the world’s leading organizations to connect people to their businesses through breakthrough employee and brand engagement, communication, and change strategies that are data-driven and truly have an impact on the achievement of business goals.

In her free time she loves to practice yoga, play the ukulele and attempt to grow edible things in her garden.

What Social Business Has to Do With the Art of Listening Well

by Michelle Mahony| August 16, 2012

My mother used to tell me that we have two ears and one mouth for a reason, and over the years I’ve tried (sometimes unsuccessfully) to take this sage advice to heart. When it comes to social business, organizations who are taking this counsel seriously are finding that actively listening to customers, employees and other […]