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Nancy Martira Author

Nancy leads the Social Media Group at Ketchum’s New York office, where she counsels a wide variety of companies on how to engage with consumers online and become a part of the conversation. Working with brands like Kodak, Frito-Lay, ConAgra Foods, H&R Block and IKEA, she has developed strategic influencer programs, local events, Twitter and Facebook content sourcing, and event sponsorships. She often works with companies to develop their internal social media guidelines.

How to Prevent a Social Media Meltdown

by Nancy Martira| February 6, 2013

In the U.K., collapsing retailer HMV went into administration and eliminated 190 jobs on January 31. What makes this story noteworthy is that the HMV community manager live-tweeted the “mass execution” to the Brand’s more than 61,000 Twitter followers. Tweets like, “We’re tweeting live from HR where we’re all being fired! Exciting!” and “There are […]