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Posts: James Coyle

James Coyle Author

Having spent four years at Samsung Electronics as Head of PR, Social Media and CSR – James has recently joined Ketchum as Managing Director of Client Experience.

He is responsible for the overall experience offered to clients at Ketchum; ensuring the right talent, structures, processes, knowledge and culture are in place to be able to consistently deliver outstanding work.

Three Things I Wish I Had Thought About As a Client

by James Coyle| January 27, 2020

Last summer I re-joined agency life after several years working client-side, including a four-year stint at Samsung Electronics (a Ketchum client). I’ve spent the first few months of my new role getting under the skin of the agency—the people, the clients, the work we’re being asked to do and how we go about doing it. It has been quite a ride—exciting, challenging and full […]