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Posts: Dirk Böckenhoff

Dirk Böckenhoff Author

The Pivotal Role of Facilitator in Change Management

by Dirk Böckenhoff| September 29, 2011

Recently, the Ketchum Pleon Change team in Munich worked with a client to help encourage one of the company’s executives to be more empathetic toward other colleagues during a merger process, and the exercise reminded me of an interesting article I came across in the German newspaper Suedeutsche Zeitung titled the “A Case for the […]