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Posts:Change Management

Four Disruptions That Will Change Your Employee and Customer Experience

by Ewan Main | February 15, 2017

Trend tracking is an integral business tool that can give companies a leg-up on their competition, help predict areas of growth and gain insight into the minds of consumers. With 2016 in the rear-view, now is the time to focus on ways to advantageously position your company for success. Here are four disruptions organizations need […]

A Customer-First, Enterprise-wide Approach to Driving Growth

by Ewan Main | December 7, 2016

In the C-Suites of many large firms around the globe there is recognition that growth and differentiation requires a holistic Customer-First orientation. But how to make it happen?

Unlock Your Most Powerful Reputation Asset: Your Employees

by Melissa Kinch | April 11, 2016

Many refer to today’s corporate landscape as the “reputation economy,” with consumer decisions becoming increasingly dependent on online reviews and opinion leaders. We believe the same is happening within many corporations, where opinions are being formed not only by a combination of influencers, media, pundits and activists, but also through interactions with a brand’s most […]

Liquid Change: How Organizations Can Overcome Change Fatigue

by Michelle Mahony | September 14, 2015

In a not so distant past, change professionals would learn from business leaders that change was cyclical within their organizations (one or two per year), and each cycle had a beginning, middle, and end. In response, we would craft a multi-step, linear plan to help guide clients navigate that transformation – inevitably celebrating its conclusion […]

Building an authentic culture: 8 attributes that crack the code

by Paul Teuton | June 4, 2015

Organizational culture is the result of what employees see, hear, do and believe. It unites people around a shared mission and goal, creating a sense of meaning around relationships, work and achievement in the workplace. Employees are an organization’s most important asset, and therefore developing an authentic culture is key to the success of your […]

The Best Weapons in the Battle for World-Class Talent and Ideas

by Tyler Durham | March 10, 2015

Creativity and innovation are topics that seem to be almost inescapable. A Google search on the topics returns 131 million results, and Amazon lists nearly 16,000 books on the combined topic. But why are they so omnipresent? Because the battle for world-class talent and break through ideas in today’s low-growth, highly-disruptive world is fiercer than […]