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LEARNING CULTURE AND KNOWLEDGE MANAGEMENT Sparking Internal Communication, Collaboration & Knowledge Sharing

Delivering change and sparking learning across an organization could be challenging and complex. But these type of challenges are our cup of tea.

Our expertise is built on solid experience advising global organizations to boost their performance by increasing the sharing of knowledge and learning across teams and regions.

The goal of an effective learning network is simple: to create a world where every employee can easily access knowledge to solve problems, at any moment. Bringing knowledge sharing to life starts with innovative leadership. The catalyst to make it happen is support from strategic communication specialists.

Our method helps business leaders and their international teams recognize the unique experience they have to share – often building bridges between silos, rather than breaking them with radical restructuring. We enable building of a learning culture, based on data, strategic decision-making, content analysis & synthesis of teams’ expertise, supported by proven communication practices.

Would you like to explore how to boost performance in your organization?

Contact our Food Agriculture & Ingredient Lead

Patricia Piera Almarcha

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Insights: mapping the landscape

How can we improve our exchange of ideas and experiences?

Consider the diverse activities your teams are involved in, like engaging with customers or regulators, producing engineering solutions, developing products or improving processes. Each of these actions is more than just a task, it’s a potential goldmine of learning and expertise – nuggets of learning, valuable insights and hidden know-how that, if captured and shared, can significantly improve your organization’s overall performance.

Consult & capture

Do we know what we know?

A rapid scan of your organizational ecosystem can uncover a wealth of untapped resources. Existing information, such as documents, reports and materials, often sits idle in in digital archives, meanwhile valuable knowledge, including employee experiences, innovative ideas, and lessons learned from challenges faced and overcome, could be locked away in individual minds or isolated teams.

Review & synthesize

How to best package our know-how?

The most useful information for colleagues across the organization is practical, actionable, and accessible. Know-how and experience are invaluable when packaged into quick reference materials, briefings, and notes that colleagues can easily access. However, sometimes the most effective knowledge sharing comes from knowing who to ask. Build a network of experts within the organization, enabling colleagues to tap directly into each other’s experience. The key to maximizing the value of information is ensuring that it’s available exactly when and where needed.

Promote & activate

How can we connect people with the information they need?

The reality is that many professionals today feel like they have limited time and are expected to do more with less. The idea of sifting through another email update or performing a database search can feel overwhelming. Effective information sharing respects the time of busy professionals.

By presenting information in a clear, engaging format, you make it easier for colleagues to access and apply the knowledge without adding to their workload. The goal is to connect colleagues with information and experience they can use most effectively and ensuring that the information is consistently accessible, empowering teams to quickly find the answers they need.

Building a learning culture

How can we embed an ongoing learning and sharing culture in our everyday work?

Enhance internal communication by embedding simple, effective habits into daily routines, fostering a culture of ‘learning before, during and after’. This approach turns knowledge sharing into a seamless part of work, gradually creating a living repository of insights and a continuous cycle of learning and sharing that helps break down silos.

Ketchum Brussels
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