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Posts:April 2021, Empathy
Addressing COVID Burnout in Financial and Professional Services
by Becca Cooper| April 29, 2021
As the world passed the milestone of one year in the pandemic, the business community has faced a new employee engagement challenge: pandemic burnout. In the last few months, the financial and professional services industries have reckoned with employee stories of overwork, exhaustion and even abuse. In response, companies are offering incentives like bonuses, trips, […]
The Year of the Employee Influencer
by Tamara Norman| April 27, 2021
A year into the pandemic, employees aren’t “returning” to work—they’re redefining it. In this charged environment, the dual role of the workforce as both audience and advocate has never been more crucial. Whether these key stakeholders work on the front line, in the back office or what may now be a permanent home office, employee […]
George Floyd, One Year Later: Key Communications Considerations
by Ketchum| April 7, 2021
UPDATE—April 16: Each new act of police violence against the Black community now raises the bar exponentially for corporations to evaluate how they will or won’t respond. As if on cue, at the halfway mark of the Chauvin trial, this past week saw three more extraordinarily painful incidents of police violence, two involving Black men […]