Posts:July 2012, Corporate Reputation

Mind the Gap

by Rob Flaherty| July 25, 2012

In the London Tube the signs are everywhere — Mind the Gap, don’t fall between the train and the platform. Lately I’ve thought that should be a sign inside every corporate C-suite and brand manager’s office. Almost every issue engulfing a company or serious complaint about a brand is as a result of a big […]