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Posts:March 2021, Client Experience

Five Communications Strategies That Will Outlast the Pandemic - word bubble made up of index cards

Five Communications Strategies That Will Outlast the Pandemic

by Bill Zucker| March 25, 2021

The one-year anniversary of the near-global shutdown for COVID-19 has been a moment to reflect: on lives lost, on the promise of medical science and on a year of resilience. It’s also been a time to look ahead at how changes in our lives will impact business, the workplace and the role of communications. Executives […]

Top Tips Towards Client-Agency Nirvana - Two Hands Putting Together Puzzle Pieces

Top Tips Towards Client-Agency Nirvana

by Camilla Dormer| March 19, 2021

I recently returned to Ketchum, and agency, after eight years client-side. It’s felt like a coming home in many ways, especially since Ketchum gave me my very first break in PR, back in the late noughties. What I’m especially excited to bring back is fresh perspective of the client experience; eight years as a client […]