Posts:April 2017, Social Media

Community Management: The Right Way to Engage Consumers

by Kelsey Fleury| April 18, 2017

As a professional who manages communities across an array of brands and industries, I’ve seen my fair share of questionable behavior. I’ve been tasked to cover a wide range of responses—from Twitter trolls taking over your notifications to someone just dropping by to say they love a product—I’ve experienced it all. The biggest lesson learned […]

A Game of Snap: Q1 Social Media Updates

by Stephen Waddington| April 11, 2017

Three months into the year and we’ve already seen huge innovation from the major social media platforms. There’s also been several copycat maneuvers. Here’s what we’ve spotted.