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Posts:Employee Communications and Engagement

9-11 Memorial

Remembering 9/11

by Michael O'Brien| September 10, 2021

If you’re old enough to have experienced, directly or indirectly, the terrorist attacks of September 11th, 2001, you may have been asked over the years “Where were you on 9/11?” For people in New York, Washington D.C. or rural Pennsylvania, that question has a singular resonance. In my case, the answer is simple: “At Ketchum.” Where else would […]

Experiencing Job Burnout? How Managing Your Energy Can Help

Experiencing Job Burnout? How Managing Your Energy Can Help

by Wiston A. Rodriguez| September 3, 2021

A recent Ketchum study shows that nearly half of employed Americans (47%) feel more burned out in their job now than at the beginning of the pandemic. Job burnout has been linked to negative outcomes for individuals, teams and organizations, and it is now classified as an occupational phenomenon by the World Health Organization (WHO) […]

Natural Disasters Are Evolving. Your Retail Crisis Management Plan Should Too

Natural Disasters Are Evolving. Your Retail Crisis Management Plan Should Too

by Andrew Moesel| August 12, 2021

Once-in-a-generation hurricanes seem to happen every year. Seattle is sweltering with heat and earlier this year Texas was freezing with cold. Normally dry parts of Europe are soaked from dangerous floods. The planet is simply playing by different rules than it was even a decade ago—climate change is increasing the number and severity of natural […]

How to Engage Retail Employees Post-Pandemic - two retail food workers behind a shop counter

How to Engage Retail Employees Post-Pandemic

by Abby Lovett| May 19, 2021

The question of how to engage retail employees is a perennial topic that’s only gathered in urgency over the past year. The survival of many retailers has been due to their essential workers, who never stopped working and have worked harder than ever. Workforce norms transformed as a result, with previous nice-to-haves becoming “new essentials” […]

food and agriculture workers

Helping Food and Agriculture Workers Find Stability

by Michele Murray| May 13, 2021

Helping food and agriculture workers thrive across America is not just vital to our economy, but to bringing food to the table. This workforce is at a critical juncture now, with food and ag employees struggling with a high level of burnout during the pandemic. As we put the pieces back together, how can employers […]

Navigating U.S. Tech Workers’ “New Essentials”

Navigating U.S. Tech Workers’ “New Essentials”

by Melissa Kinch and Lisa Sullivan| May 6, 2021

What do U.S. tech workers want from their employers? The answers today are likely much different than they would have been before the pandemic. Despite being the industry that pioneered work-from-home, and that enabled millions of workers and students to keep on working/learning despite this unprecedented crisis, tech isn’t immune to new levels of scrutiny […]