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Posts:June 2022, Empathy

Empty shelves in a grocery store near Dairy section

Leading with Empathy When Shelves are Bare

by Jimmy Szczepanek and Jordan Campbell| June 9, 2022

The nationwide baby formula shortage has stimulated a host of emotions that range from stress, concern, fear, frustration and outrage. It has triggered the U.S. government’s crisis response, including facilitating emergency shipments of baby formula from Europe and Australia, and a military airlift to ensure that the products get to those in need. The recent […]