Lorraine Thelian is Senior Partner and Vice Chairman of Ketchum.
Previously she was responsible for leading Ketchum’s North American offices, where she was responsible for counseling and supporting client needs, driving revenue growth and adding key new hires. While she was head of North America, the region’s offices won numerous honors and awards.
Before overseeing the agency’s North American operations, Lorraine served as director of the firm’s Washington, D.C., office for eight years. She was instrumental in the office growing by 500 percent and developing strong capabilities in public affairs, healthcare, technology and corporate communications. During her tenure, the Washington office won five PRSA Silver Anvils, including two Best of Silver Anvil awards, and was recognized as the Best Agency Office in Washington, D.C., by Inside PR magazine.
In another role with Ketchum, Lorraine was responsible for Ketchum’s Global Practices. She helped drive the early development of the practices as well as their continued evolution as the core of knowledge sharing and the basis of the organization’s culture.
Lorraine has developed reputation-building campaigns for numerous companies and trade associations, many of which created real competitive advantages for the institution or its products. She also provided strategic counsel on issues management, including development of broad-based public affairs campaigns aimed at the general public, policymakers, academic and scientific communities, industry leaders and employees. She has provided counsel on a wide spectrum of critical issues, including product liability, litigation, healthcare cost containment, toxic exposures, label readability and regulatory action. She has counseled clients through crisis situations and has developed a variety of educational programs for clients on managing and preventing crises. As part of this effort, she has frequently been the initiator of dialogue sessions with traditional adversaries, including environmental and healthcare advocacy groups.
Named a Public Affairs All-Star by Inside PR magazine, Lorraine is a frequent speaker before the American Management Association, the U.S. Chamber of Commerce, the Public Affairs Council, the Conference Board and the Public Relations Society of America. Lorraine is board chair of Women’s Policy Inc., and also serves on the board of directors of the Thurgood Marshall Foundation and the American Council on Science and Health. She is a member of the Public Affairs Council and is an accredited member of the Public Relations Society of America, where she served as chairman of the Honors and Awards Committee. Lorraine holds a Bachelor of Arts degree in English and education.