James Donnelly is senior vice president, crisis management with broad experience in issues/crisis management, crisis training, communications training, corporate public relations, and global corporate communications.
As a senior member of Ketchum’s Issue and Crisis Management SpecialtyTeam, James leads programs that include: threat assessments, infrastructure building, simulations, scenario planning, crisis management training/testing, strategic counsel and response support.
James’ counseling expertise spans a wide variety of challenges, including: aircraft incidents, alcohol responsibility, animal welfare, banking/commerce issues, change management, consumer health/safety, corporate governance, employee health/welfare, environmental stewardship, event preparedness, facility safety/security, fair housing, investigative reporting, labor action, litigation, marketing scrutiny, online/social networking implications, product quality/reliability concerns and recalls, technology failures, telecommunications issues and tragic events.
In more than fifteen years at Ketchum, James has supported some of the world’s most respected brands and corporations, including: Absolut, AIB, Accor, Aetna, Baby Einstein, Bank of America, Best Buy, Bridgestone-Firestone, Clorox, CNA, Comcast, ConAgra Foods, Cracker Barrel, DaimlerChrysler, Deloitte, Dreyer’s, DuPont, Dyson, Evian, FedEx, First Data, Frito-Lay, Gatorade, Geek Squad, Genentech, Gillette, Grainger, Goodrich Corporation, H&R Block, Health Care Service Corp., Hershey, Home Depot, Hyatt, Hyundai, IBM, IKEA, Intrado, ISACA, ITT Corporation, Jackson Hewitt, Jim Beam, Kodak, Korean Air, Lenovo, Levi Strauss, Mattel, McCormick, Merck, Merial, Microsoft, Miller Brewing, Newmont Mining, NYSE, Nokia, Penn State, Pfizer, Philips Electronics North America, Quaker, Roots, Charles Schwab, TeleTech, Time Warner Cable, Towers Watson, Tropicana, University of Notre Dame, Vallourec, Visa, VISIT FLORIDA, Weight Watchers, Wendy’s, Western Union, WhiteWave Foods and Wyeth. James is currently an advisory board member of the Center for Global Public Relations at UNC Charlotte, a university where he is also a guest lecturer on crisis management. He can be followed at www.twitter.com/jamesjdonnelly and through his blog: www.jamesjdonnelly.com.