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Posts:Issues and Crisis

A screengrab showing participants in the panel chat

Is Yours an Inclusive Brand? How Communicators Can Make a Difference

by Mike Doyle| June 30, 2022

Representation matters.   That was the overarching theme of a Pride communications panel on inclusive brands that I had the privilege of moderating for 150+ Ketchum employees earlier in June, part of a month-long Pride programming series at the agency.   As communications consultants, we have an opportunity – a mandate, really – to counsel our […]

wall street statue of girl facing down bull

Does Corporate America Have the Fortitude for True DE&I?

by Maxine Enciso, Gur Tsabar and Michelle Abtahi| June 21, 2022

In the wake of the 2020 police murder of George Floyd, which reignited a national reckoning on racial justice, corporations and brands were seemingly quick to answer the calls for greater transparency and accountability. One organization after another announced wide-ranging social justice and diversity, equity and inclusion (DE&I) commitments, promising a sea change. But only […]

Empty shelves in a grocery store near Dairy section

Leading with Empathy When Shelves are Bare

by Jimmy Szczepanek and Jordan Campbell| June 9, 2022

The nationwide baby formula shortage has stimulated a host of emotions that range from stress, concern, fear, frustration and outrage. It has triggered the U.S. government’s crisis response, including facilitating emergency shipments of baby formula from Europe and Australia, and a military airlift to ensure that the products get to those in need. The recent […]

Woman holding phone in one hand and grasping her hair with other hand appears stressed looking at grocery store shelves

2022 Inflation: How It Affects Businesses, Politics and Regulations

by Alec Varsamis| May 19, 2022

Inflation is making its mark on Americans. And it’s not a pretty picture. The Consumer Price Index (CPI) remained near 40-year highs in April, hitting an annual increase of 8.3% while inflation adjusted earnings for workers decreased 2.3% year over year. Looking only at food prices, this category rose 9.4% annually, second only to energy […]

To Engage or Not: Responding to Issues Outside Your Business

To Engage or Not: Responding to Issues Outside Your Business

by Tamara Norman and John Bradbury| April 19, 2022

This story was originally published on CommPRO.biz. Your response to issues outside your core business is still a business decision. So treat it like one. Companies and brands are more likely these days to take stands on social and political issues outside their core areas of business. When they don’t, some stakeholders, who expect they […]

Occupy Wall Street’s Influence on Corporate Purpose

Occupy Wall Street’s Influence on Corporate Purpose

by Jonathan Younger| October 6, 2021

A decade ago, I was settling into a new job in a new city supporting our agency clients from our New York office. The city had just marked the 10-year anniversary of September 11, while a week later – a few blocks away from the new memorial – a group assembled in a small plaza, […]