Would you ever cook breakfast in the shower? Probably not. Making breakfast is an activity that typically takes place in a very specific environment – the kitchen. We plan our non-work activities to take place in particular spaces; so why not do the same for our tasks at work. As an organizational psychologist, I focus […]
It’s no secret: PR and corporate communications professionals spend an extraordinary amount of time writing. Yet, we often don’t have time to review our work to ensure it’s as effective as it could be. When editing other people’s writing, and admittedly sometimes my own, I notice people falling into the redundancy trap. In conversation, it’s […]
“It’s better to be trusted than liked,” is a leadership mantra that I live by every day. Throughout my twenty-year career at Ketchum, I have worked hard to focus on modeling the expectations I have of others and inspiring team members to deliver “break through” results. Demonstrating my trust in others and empowering them to […]
Try your luck at this business riddle. If you gather four people on a panel to speak on a common topic, what do you get? A) A lively exchanged of ideas? B) Useful insights from engaging speakers? C) A fist fight? D) A study in boredom? Too often, the answer is D, although C would […]
It is said that 75 percent of audience members check their Blackberry the minute a speaker steps to the podium. The other 25 percent are thinking about lunch. Is this true? I don’t have actual data to support the claim, but I’m sure it got your attention. I’m always astounded when a speaker begins a […]
If it bled, it led. I learned that early in my journalism career, producing a local morning show in New York. A heroic rescue of a cat in a tree by a Grandma with a bad left knee in a calico dress? Save it for the kicker, the back end of the show meant to […]
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