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Posts: Tom DeLorme

Tom DeLorme Author

Tom DeLorme is SVP, Client Services and Business Strategy at Ketchum. He co-leads the DC office and leads digital production for North America.

Artificial Intelligence & Chatbots: The Next-Gen of Brand Experiences and Customer Engagement

by Tom DeLorme | September 13, 2017

Artificial Intelligence (AI) and chatbots (bot) are rapidly emerging as technologies impacting our daily lives, as well as changing the way customers interact with brands.