Posts: Jo-ann Robertson

Jo-ann Robertson Author

Jo-ann Robertson is the CEO of Ketchum London. Her areas of expertise includes strategic media relations, crisis and issues management, stakeholder relations, corporate reputation management, and government relations. Jo-ann is a connoisseur of fine shoes and loves baton twirling.

Pick yourself up and dust yourself down

by Jo-ann Robertson | August 16, 2018

As a tough working class Glaswegian I was brought up with the expectation that nothing would keep me down for long. Weakness was not an option. It is something that I have carried with me into adult life, and even today, I tell myself to ‘pick yourself up and dust yourself down’. Essentially, just get on with life.

There is No Such Thing as a Public Relations Crisis

by Jo-ann Robertson | July 6, 2018

Read the paper, go on Facebook, listen to the radio, or watch the telly, and you will witness organisations, companies, and people in crisis. The Government over Brexit, water companies over financial behaviour, and CO2 plants over poorly timed closures, resulting in a CO2 shortage across the food and drink industry. None of these are the result of communication. They are a result of organisational or personal failures. And that is why I believe that there is no such thing as a public relations crisis.

Musings from Cannes: Be the Difference You Want To See in the Workplace.

by Jo-ann Robertson | June 22, 2018

I am back from The Cannes Lions International Festival of Creativity feeling inspired, determined and ready to be the difference that I want to see within our industry.

It takes 2…. hundred and forty baby!

by Jo-ann Robertson | February 28, 2018

They say that as you get older time passes much more quickly, well I can certainly vouch for that. The first nine weeks of the year have flown past, so it’s important to pause and appreciate the great things we have achieved and the lessons learned. February has been another global whirlwind. I spent a […]

Listen Up to Be a Great Leader.

by Jo-ann Robertson | February 16, 2018

Want to become a better leader? Stop talking and start listening. I’ll be honest from the get-go. Listening is not my preferred option, I prefer talking. I am a person who likes to speak up, have my say, come up with solutions. Those who know me know I am a strong personality who is confident […] Leading Through Turbulent Times

by Jo-ann Robertson | August 18, 2017

Political uncertainty leads to economic uncertainty, which, in turn, leads to business uncertainty as people fear for their job security and the future success of their company. What people want, and need, during tough times is strong leadership.