by Jon Higgins| January 26, 2017

“Reading is a way to slow down and get perspective. There’s something particular about quieting yourself and having a sustained stretch of time that is different from music or television or even the greatest movies.” He didn’t single me out directly, but when Former President Barak Obama recently said this to the New York Times, […]

by Jon Higgins| April 7, 2016

It speaks volumes about the confidence a business has in its people when it takes a step forward in a moment everyone else is retreating. Or standing still.

by Jon Higgins| February 18, 2016

“It’s a shame when people can’t grasp the infinite—a failure not just of imagination but of simple vision.” —Jess Walter, “Beautiful Ruins” For too long in the business world, the “black hole” has gotten a bad rap. Think about it. When something doesn’t get done, it’s said to have gone down a black hole. Haven’t […]

by Jon Higgins| September 19, 2012

It’s pretty amazing to see history being created before your very eyes. We didn’t say those exact words to each other, but I know Rob Flaherty, Ketchum’s CEO, felt it, too, as we dropped into our airplane seats at midnight, after two mind-boggling days in Mumbai last week. We met with clients, with Omnicom leaders, […]

by Jon Higgins| October 1, 2010

The last time I laughed at something in the Financial Times was . . . well, it probably goes back to those giddy days before the global financial crisis smackdown.   But that was my reaction to Lucy Kellaway’s brilliant “Business Life” column last week, in which she cited Apple as a brand that understands language […]

by Jon Higgins| September 7, 2010

In England, it’s back to school time. Yesterday we dropped off my son at his new boarding school.  As we met his five new roommates, it occurred to me that a dorm room of teenagers is a kind of Petri dish for observing cultures other than bacteria. Most fascinating to me was to observe the […]