Creating an Effective Word-of-Mouth Campaign

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Title : Creating an Effective Word-of-Mouth Campaign
Length : 16:28 minutes (15.08 MB) Format : MP3 Stereo 44kHz 128Kbps (CBR)
Paul Rand, CEO of Ketchum's word-of-mouth company, Zócalo Group, goes over a four-step process for crafting word-of-mouth programs built around the creation of an honest, sharable story.

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