FedEx and Ketchum Benchmark Best Practices in Social Media
A new study by FedEx and Ketchum of more than 60 of the world’s most recognized companies finds that companies are using social media to change the way they communicate with their employees and customers, and that generating word-of-mouth advocacy and addressing customer care issues are among the most common objectives for corporations’ social media use.
Click here to view the news release.
Click here to view the news release.
