Agency Leadership

Ray Kotcher joined Ketchum in 1983 as Vice President, moved to President of the agency in 1992, and became CEO in June 2000. During his tenure as CEO, he has overseen a significant expansion of the agency’s breadth and depth of specialized communication services and the continuation of Ketchum’s award-winning record of excellence in the PR industry.
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As Director of Ketchum’s Global Practices, Dale Bornstein is responsible for overseeing the progress, growth and innovation of the agency’s five practices, which include the Brand Marketing, Corporate, Food & Nutrition, Healthcare and Technology practices.
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Rob Flaherty is a Senior Partner of Ketchum. He is responsible for the agency’s global practices, which are organized to cover client vertical industry categories and key communications disciplines, including Brand Marketing, Corporate, Food & Nutrition, Healthcare and Technology.
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As a Partner of Ketchum and Chief Executive Officer of Ketchum’s largest European office and seat of European operations, David Gallagher brings more than 20 years of public relations experience, both as a client and as a senior agency adviser, to some of the world’s leading brands and companies.
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Jon Higgins assumed responsibility for Ketchum EMEA in December 2003 and oversees offices in the U.K., Germany, France, Spain and Italy, as well as an exclusive network of more than 20 affiliates. Ketchum’s EMEA presence covers all major commercial, political and media centers and regionally services Kodak, Procter & Gamble, Roche, Whirlpool, Samsonite and FedEx.
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As CFO of Ketchum, Rob Lorfink is responsible for aligning the agency’s financial function with its overall business strategy. He oversees Ketchum’s worldwide finance organization, including the controller and treasury functions, planning and forecasting, capital investments, acquisitions, taxes, and real estate.
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Dan Madia is a Senior Partner of Ketchum. He is responsible for all aspects of Human Resources for the firm. In addition he serves as General Manager of Stromberg Consulting, a change-management consultancy, and also serves on the agency's 10-member Executive Committee.
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Jerry Olszewski is a Senior Partner of Ketchum. He is responsible for Ketchum’s international operations in Asia and Latin America, and also serves on the agency’s 10-member Executive Committee. In addition, he counsels several of Ketchum’s global clients on communications strategy, corporate reputation and brand transformation.
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Barri Rafferty is a Partner and the Director of Ketchum New York. She is also a member of Ketchum’s Executive Committee and oversees Ketchum Sports Network, a group specializing in sports event management, public relations and brand marketing.
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Lorraine Thelian is the Senior Partner responsible for the firm's North American offices. Over her 25-year-plus career, Lorraine has developed reputation-building campaigns for numerous companies and trade associations, many of which created real competitive advantages for the institution or one of its products.
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